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Frequently Asked QuestionS

  • Can I purchase a Pack One?
    Yes! We are launching on Kickstarter mid-2025. Large discounts are available for all backers at: https://get.levelviewproducts.com/
  • How is Pack One different than every other hydration pack?
    Pack One is the only hydration pack that can display reservoir fluid level. It contains an LED-based level indicator and the reservoir contains additional components. All of this fits securely into a versatile, comfortable pack.
  • Does Pack One work in the rain?
    Absolutely. All electrical components are waterproof rated, and Pack One has passed 5 seconds of complete submersion testing to simulate being dropped in a body of water.
  • Why is the draw tube so long?
    So users can cut it according to their fit. Gently remove the mouthpiece with small pliers, cut the tube, and re-insert the mouthpiece (A few drops of dish soap works great as a lubricant for the mouthpiece barbs).
  • How long does the battery last? Is it rechargeable?
    In push button mode, the battery will last about 100,000 button pushes. In continuous display mode, it lasts about 40 hours. The battery is USB-C rechargeable and it takes only about 90 minutes for a complete charge.
  • Can I clean the reservoir it in the dishwasher?
    Nope. Dishwashers may damage the reservoir components. Hand cleaning the reservoir with a cleaning kit is recommended.
  • How big is the pack?
    About 15L. It’s the perfect size for daily activities like trail running, hiking, and mountain biking.
  • How do I turn it on/off?
    The level indicator contains both a push button and a slide switch. Use the push button for a quick level check or the switch for continuous display.
  • Have you considered wireless connections for this device?
    Yes, however wireless connections would significantly increase the cost to manufacture. Also, the current design hides most of the wires so they are not cumbersome.
  • Is the reservoir easy to refill?
    Yes. The reservoir was designed to be easily disconnected and removed. Compared to a traditional reservoir, the only additional step in refilling is connecting/disconnecting the wire harness.
  • Can Pack One connect to a smartphone?
    The current prototype is not Bluetooth-enabled. However, language concerning mobile device connectivity is included in the utility patent.
  • Can the reservoir get wet?
    Sure. The reservoir has passed submersion testing and the wire harness is waterproof-rated. If dropped in water, upend and gently shake the reservoir. After that, you’re good to go!
  • Can the indicator get wet?
    Yes. The indicator has also passed submersion testing. The enclosure is waterproof-rated and the PCB has a water-resistant coating.
  • Why did you use a slider-type reservoir?
    The slider-type reservoir design was chosen because its good at preventing leaks. It may stick sometimes, but a healthy pull or tap should get the job done.
  • Can I use a different pack with the reservoir and indicator?
    No. Pack One is a hydration system consisting of the indicator, reservoir, and pack. An outside pack may not house all components correctly, which could effect the product performance.
  • Why the orange accents? Like the slider and wire harness strap?
    Better visibility. Both the slider and wire harness need manipulated for refilling, and some times this can occur at night. Pack One was designed to make this process easier; designed for outdoor lovers by an outdoor lover.
  • Can the Pack One reservoir only be filled with water?
    No. Other electrolyte and juice drinks work just fine. However, hot drinks are not recommended.

Pack One is the only hydration pack that displays fluid level in real-time.

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