Question 1

Can I purchase the LevelView Hydration System (LHS)?

Accepted Answer

Not yet. LevelView Products is a seed-stage company with a working, patent-protected prototype. We are actively seeking partners interested in collaborating to further advance this technology or integrate it into an existing product line

Question 2

You mentioned the LHS is US-Patent protected. Please elaborate.

Accepted Answer

Certainly. The LHS is protected under US Patent #10,962,399; link displayed below.

https://patents.google.com/patent/US10962399B1/en?oq=10962399

Question 3

How is the LHS different than every other hydration pack?

Accepted Answer

The LHS is the only hydration pack that provides a real-time display of reservoir fluid levels. It features an integrated LED-based level indicator, with additional components built directly into the reservoir. The reservoir and indicator system can be engineered to fit seamlessly into any pack with a hydration sleeve.

Question 4

Can the indicator get wet?

Accepted Answer

Yes. The indicator has also passed submersion testing. The enclosure is waterproof-rated and the PCB has a water-resistant coating.

Question 5

Is the reservoir easy to refill?

Accepted Answer

Yes. The reservoir was designed to be easily disconnected and removed. Compared to a traditional reservoir, the only additional step in refilling is connecting/disconnecting the wire harness.

Question 6

Can the reservoir get wet?

Accepted Answer

Sure. The reservoir has passed submersion testing and the wire harness is waterproof-rated. If dropped in water, upend and gently shake the reservoir. After that, you’re good to go!

Question 7

How long does the battery last? Is it rechargeable?

Accepted Answer

In push button mode, the battery will last about 100,000 button pushes. In continuous display mode, it lasts about 40 hours. The battery is USB-C rechargeable and it takes only about 90 minutes for a complete charge.

Question 8

How do I turn it on/off?

Accepted Answer

The level indicator contains both a push button and a slide switch. Use the push button for a quick level check or the switch for continuous display.

Question 9

Does the LHS work in the rain?

Accepted Answer

Absolutely. All electrical components are waterproof rated, and the LHS has passed 5 seconds of complete submersion testing to simulate being dropped in a body of water.

Question 10

Why is the draw tube so long?

Accepted Answer

So users can cut it according to their fit. Gently remove the mouthpiece with small pliers, cut the tube, and re-insert the mouthpiece (A few drops of dish soap works great as a lubricant for the mouthpiece barbs).

Question 11

Can I clean the reservoir it in the dishwasher?

Accepted Answer

Nope. Dishwashers may damage the reservoir components. Hand cleaning the reservoir with a cleaning kit is recommended.

Question 12

Have you considered wireless connections for this device?

Accepted Answer

Yes, however wireless connections would significantly increase the cost to manufacture. Also, the current design hides most of the wires so they are not cumbersome.

Question 13

Can the LHS reservoir only be filled with water?

Accepted Answer

No. Other electrolyte and juice drinks work just fine. However, hot drinks are not recommended.

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